Your Instagram just got smarter

🎉 Welcome to Manychat – Let’s Get You Set Up in 5 Minutes! 🚀
We’re so excited to have you here! Getting started with Manychat for Instagram is super simple – just follow these quick steps, and you’ll be up and running in no time.

📱 Step 1: Check Your Instagram Account Type

To use Manychat, your Instagram account must be set to Creator or Business mode. Not sure? No worries!

1. Open Instagram and go to Settings
2. Scroll to For Professionals → Account Types and Tools
3. Switch to Creator or Business

Easy, right? Here’s a quick screen recording to guide you!
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🚀 Step 2: Create Your Manychat Account

Now that your Instagram is ready, let’s get Manychat set up:

✅ Сlick Get Started on this page
✅ Choose Instagram
✅ Log into the Facebook account connected to your Instagram
✅ Grant permissions so Manychat can work its magic — this is the part where you officially hand us the keys to send messages and run automations for you. No keys = no magic.
✅ Enter the email validation code
✅ Log into Instagram and allow access
✅ Apply the coupon code from this page when you select a plan to get free access

And just like that — you’re in! 🎉 Watch this quick video for a step-by-step guide.

We've got you covered with multiple ways to get support:

📚 Help Center: Visit our Help Center for detailed guides, tutorials, and troubleshooting articles covering everything from setup to advanced automation strategies.

‍👥 Community: Join the Manychat Community to connect with thousands of other creators and marketers. Ask questions, share your wins, and learn from real users who've been where you are.

‍🎥 YouTube Channel: Check out our YouTube channel for video tutorials, automation walkthroughs, and creator success stories. Perfect if you're a visual learner!

Whether you prefer reading, watching, or asking questions directly — we've got the resources to help you succeed!

Absolutely! Manychat supports all types of links, including those with UTM parameters. You can add UTM tracking codes to any link you share through your automations to monitor traffic sources, campaign performance, and conversions.

Here's what you need to know:

‍✅ Full Link Support: You can include any URL with UTM parameters (like ?utm_source=manychat&utm_medium=dm&utm_campaign=spring_sale) in your messages, buttons, and automations.

📊 Third-Party Analytics: The tracking and analytics for your UTM parameters will be handled by your external analytics tool (like Google Analytics, affiliate platforms, or your e-commerce dashboard). Manychat delivers the links, but the performance data lives in those third-party platforms.

⚠️ Important: While Manychat reliably sends your links with UTM parameters to your contacts, we're not responsible for the analytics or reporting within those external tools. Make sure your tracking platform is properly configured to capture and report on your UTM data.

Pro Tip: Use unique UTM parameters for each automation or campaign so you can easily identify which Manychat flow is driving the best results in your analytics dashboard!

Great question! Here's what you need to know:

💳 Automatic Transition to Paid Plan: Once your promo period ends, your account will automatically convert to a paid subscription.

‍🛑 Need to Cancel? If you decide Manychat isn't the right fit, you'll need to cancel your subscription before your promo ends to avoid being charged.

Here's how:

1. Log into your Manychat account
2. Go to Settings → Billing
3. Select "Cancel Subscription"
4. Follow the prompts to complete cancellation
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Want more details on managing your subscription? Visit our Help Center article on billing and subscriptions for step-by-step guidance.

‍💡 Pro Tip: Set a reminder a few days before your promo ends so you have time to decide whether to continue or cancel!